Chevrolet Trax: Customer Information
Chevrolet Trax (2013-2022) Owner's Manual / Customer Information
- Customer Satisfaction Procedure
- Customer Assistance Offices
- Customer Assistance for Text Telephone (TTY) Users
- Roadside Assistance Program
- Courtesy Transportation Program
- Collision Damage Repair
- Service Publications Ordering Information
- Radio Frequency Identification (RFID)
- Reporting Safety Defects
- Vehicle Data Recording and Privacy
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Customer Satisfaction Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales
Customer Assistance Offices
Chevrolet encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States and Puerto Rico
Customer Assistance for Text Telephone (TTY) Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Care Center. Any TTY user can
communicat
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Scan tool does not communicate with chassis high speed gmlan device
Diagnostic Instructions
Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
Diagnostic Procedure Instructions provides an overview of each
diagnostic category.
Diagnostic Fault
Door Locks
To lock or unlock a door manually:
From the inside, to lock the door,
use the lock knob on the top of
the door panel.
From the outside, turn the key
toward the front or rear of the
vehicle, or press or
on the
Remote Keyless Entry (RKE)
transmitter.
Power Door Locks
: Press to unlock
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