Chevrolet Trax: Reporting Safety Defects
Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
Administrator, NHTSA 1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 80 rue Noel Gatineau, QC J8Z 0A1
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write: General Motors of Canada Limited Customer Care Centre, Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
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Vehicle Data Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle's performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
tra
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obs
OnStar
If the vehicle is equipped with
OnStar and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle's operation;
collisions i
SEE MORE:
Hands-Free Phone
General Information with Touchscreen
Vehicles with a Hands-Free Phone
system can use a Bluetooth-capable
cell phone with a hands-free profile
to make and receive phone calls.
The infotainment system and voice
control are used to operate the
system. Not all phones support all
functions and not all
Steering column replacement (UNITED STATES, NJ1)
Removal Procedure
CAUTION:
With wheels of the vehicle facing straight ahead, secure the steering
wheel utilizing steering column anti-rotation pin, steering column
lock, or a strap to prevent rotation. Locking of the steering column
will prevent damage and a possible malfunction of the SIR system.
