Chevrolet Trax: Power windows malfunction (AXG, AED, AEQ)
Diagnostic Instructions
- Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
- Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
- Diagnostic Procedure Instructions provides an overview of each
diagnostic category.
Diagnostic Fault Information
Circuit/System Description
The driver window motor supplies 12 V signal circuits to the driver window
switch, when a window switch has
been activated, a switch closes providing a ground to the appropriate signal
circuit causing the voltage to drop
to 0 V. The driver window motor will detect the voltage drop in the signal
circuit and will command the
window to move in the desired direction.
The driver window master control switch also contains control switches for the
passenger, left rear and right
rear window functions. When a window switch is pressed, a serial data message is
sent to the body control
module (BCM). The BCM examines the request and checks for messages from other
power window motors that
may prohibit window movement. If no prohibitive messages have been received, the
BCM will send a serial
data message to the appropriate passenger or rear window switch which will
perform the command as
requested.
Diagnostic Aids
If the driver window is not performing the express up and express down
functions, this may indicate that it has
not been normalized. This may occur during the following conditions:
- When the driver window motor has been disconnected
- When the driver door harness has been disconnected
- When the battery has been disconnected or replaced
To normalize the driver window motor, refer to Window Motor Programming -
Express Function.
Reference Information
Schematic Reference
Moveable Window Schematics (Encore), Moveable Window Schematics (Trax)
Connector End View Reference
WIRING SYSTEMS AND POWER MANAGEMENT - COMPONENT CONNECTOR END VIEWS -
INDEX - ENCORE WIRING SYSTEMS AND POWER MANAGEMENT - COMPONENT
CONNECTOR END VIEWS - INDEX - TRAX
Description and Operation
Power Windows Description and Operation
Electrical Information Reference
- Circuit Testing
- Connector Repairs
- Testing for Intermittent Conditions and Poor Connections
- Wiring Repairs
Scan Tool Reference
Control Module References for scan tool information
Circuit/System Verification
- Ignition ON.
- Verify the driver window functions while commanding the Driver Window
Motor Up and Down with a
scan tool.
- If the window does not move Up and Down as commanded
Refer to Circuit/System Testing - Driver Window Motor Malfunction.
- If the window moves Up and Down as commanded
- Verify the driver window moves while commanding the window UP,
express UP, DOWN and express
DOWN with the S79D Window Switch-Driver.
- If the driver window does not move UP or DOWN as commanded
Refer to Circuit/System Testing - Driver Window Switch Malfunction.
- If the driver window does not express UP or express DOWN
Normalize the driver window motor, refer to Window Motor Programming -
Express Function.
- If after normalization, the driver window does not express UP or
express DOWN
Refer to Circuit/System Testing - Driver Window Switch Malfunction.
- If the driver window moves UP, express UP, DOWN and express DOWN as
commanded
- Verify the scan tool parameters listed below change when pressing and
pulling the switches for the
passenger, left rear and right rear window on the driver window master
control;
- Left Rear Main Control Down Switch - Inactive and Active
- Left Rear Main Control Express Switch - Inactive and Active
- Left Rear Main Control Up Switch - Inactive and Active
- Right Rear Main Control Down Switch - Inactive and Active
Right Rear Main Control Express Switch - Inactive and Active
- Right Rear Main Control Up Switch - Inactive and Active
- Front Passenger Main Control Down Switch - Inactive and Active
- Front Passenger Main Control Express Switch - Inactive and Active
- Front Passenger Main Control Up Switch - Inactive and Active
- If any parameter does not change
Refer to Circuit/System Testing - Driver Window Switch Malfunction.
- If the parameters changes
- Verify the passenger, left rear and right rear window functions while
commanding the Passenger Window
Motor, Left Rear Window Motor and Right Rear Window Motor Up and Down with a
scan tool.
- If the window does not move Up and Down as commanded
Refer to Circuit/System Testing - Passenger Power Window Inoperative.
- If the window moves Up and Down as commanded
- All OK.
Circuit/System Testing
Driver Window Motor Malfunction
- Ignition OFF and all vehicle systems OFF, disconnect the harness
connector at the M74D Window
Motor-Driver. It may take up to 2 minutes for all vehicle systems to power
down.
- Test for less than 10 ohms between the ground circuit terminal 1 and
ground.
- Ignition OFF.
- Test for less than 2 ohms in the ground circuit end to end.
- If 2 ohms or greater, repair the open/high resistance in the circuit.
- If less than 2 ohms, repair the open/high resistance in the ground
connection.
- If less than 10 ohms
- Ignition ON.
- Verify a test lamp illuminates between the B+ circuit terminal 2 and
ground.
- If the test lamp does not illuminate and the circuit fuse is good
- Ignition OFF.
- Test for less than 2 ohms in the B+ circuit end to end.
- If 2 ohms or greater, repair the open/high resistance in the circuit.
- If less than 2 ohms, verify the fuse is not open and there is voltage at
the fuse.
- If the test lamp does not illuminate and the circuit fuse is open
- Ignition OFF.
- Test for infinite resistance between the B+ circuit and ground.
- If less than infinite resistance, repair the short to ground on the
circuit.
- If infinite resistance, replace the M74D Window Motor-Driver.
- If the test lamp illuminates
- Test or replace the M74D Window Motor-Driver.
Driver Window Switch Malfunction
- Ignition OFF and all vehicle systems OFF, disconnect the harness
connector at the S79D Window
Switch-Driver. It may take up to 2 minutes for all vehicle systems to power
down.
- Test for less than 10 ohms between the ground circuit terminal 1 and
ground.
- Ignition OFF.
- Test for less than 2 ohms in the ground circuit end to end.
- If 2 ohms or greater, repair the open/high resistance in the circuit.
- If less than 2 ohms, repair the open/high resistance in the ground
connection.
- If less than 10 ohms
- Ignition ON.
- Verify a test lamp illuminates between the B+ circuit terminal 4 and
ground.
- If the test lamp does not illuminate and the circuit fuse is good
- Ignition OFF.
- Test for less than 2 ohms in the B+ circuit end to end.
- If 2 ohms or greater, repair the open/high resistance in the circuit.
- If less than 2 ohms, verify the fuse is not open and there is voltage at
the fuse.
- If the test lamp does not illuminate and the circuit fuse is open
- Ignition OFF.
- Test for infinite resistance between the B+ circuit and ground.
- If less than infinite resistance, repair the short to ground on the
circuit.
- If infinite resistance, replace the S79D Window Switch-Driver.
- If the test lamp illuminates
- Verify the scan tool Driver Window Main Control Down Switch parameter is
Inactive.
- Ignition OFF, disconnect the harness connector at the M74D Window
Motor-Driver.
- Test for infinite resistance between the S79D Window Switch-Driver
signal circuit terminal 3 and
ground.
- If less than infinite resistance, repair the short to ground on the
circuit.
- If infinite resistance, replace the M74D Window Motor-Driver.
- If Inactive
- Install a 3 A fused jumper wire between the signal circuit terminal 3
and the ground circuit terminal 1.
- Verify the scan tool Driver Window Main Control Down Switch parameter is
Active
If not Active
- Ignition OFF, remove the 3 A fused jumper wire, disconnect the harness
connector at the M74D
Window Motor-Driver, ignition ON.
- Test for less than 1 V between the S79D Window Switch-Driver signal
circuit terminal 3 and
ground.
- If 1 V or greater, repair the short to voltage on the circuit.
- If less than 1 V
- Test for less than 2 ohms in the signal circuit end to end.
- If 2 ohms or greater, repair the open/high resistance in the circuit.
- If less than 2 ohms, replace the M74D Window Motor-Driver.
- If Active
- Verify the scan tool Driver Window Main Control Up Switch parameter is
Inactive.
If not Inactive
- Ignition OFF, disconnect the harness connector at the M74D Window
Motor-Driver.
- Test for infinite resistance between the S79D Window Switch-Driver
signal circuit terminal 6 and
ground.
- If less than infinite resistance, repair the short to ground on the
circuit.
- If infinite resistance, replace the M74D Window Motor-Driver.
- If Inactive
- Install a 3 A fused jumper wire between the signal circuit terminal 6
and the ground circuit terminal 1.
- Verify the scan tool Driver Window Main Control Up Switch parameter is
Active
- Ignition OFF, remove the 3 A fused jumper wire, disconnect the harness
connector at the M74D
Window Motor-Driver, ignition ON.
- Test for less than 1 V between the S79D Window Switch-Driver signal
circuit 6 and ground.
- If 1 V or greater, repair the short to voltage on the circuit.
- If less than 1 V
- Test for less than 2 ohms in the signal circuit end to end.
- If 2 ohms or greater, repair the open/high resistance in the circuit.
- If less than 2 ohms, replace the M74D Window Motor-Driver.
- If Active
- Verify the scan tool Driver Window Main Control Express Switch parameter
is Inactive.
- Ignition OFF, disconnect the harness connector at the M74D Window
Motor-Driver.
- Test for infinite resistance between the S79D Window Switch-Driver
signal circuit terminal 2 and
ground.
- If less than infinite resistance, repair the short to ground on the
circuit.
- If infinite resistance, replace the M74D Window Motor-Driver.
- If Inactive
- Install a 3 A fused jumper wire between the signal circuit terminal 2
and the ground circuit terminal 1.
- Verify the scan tool Driver Window Main Control Express Switch parameter
is Active
- Ignition OFF, remove the 3 A fused jumper wire, disconnect the harness
connector at the M74D
Window Motor-Driver, ignition ON.
- Test for less than 1 V between the S79D Window Switch-Driver signal
circuit 2 and ground.
- If 1 V or greater, repair the short to voltage on the circuit.
- If less than 1 V
- Test for less than 2 ohms in the signal circuit end to end.
- If 2 ohms or greater, repair the open/high resistance in the circuit.
- If less than 2 ohms, replace the M74D Window Motor-Driver.
- If Active
- Test or replace the S79D Window Switch-Driver.
Passenger Power Window Inoperative
- Ignition OFF and all vehicle systems OFF, disconnect the harness
connector at the appropriate passenger
or rear S79 Window Switch. It may take up to 2 minutes for all vehicle
systems to power down.
- Test for less than 10 ohms between the ground circuit terminal listed
below and ground:
- S79P Window Switch-Passenger - ground circuit terminal 1
- S79LR Window Switch-Left Rear - ground circuit terminal 5
- S79RR Window Switch-Right Rear - ground circuit terminal 5
- If 10 ohms or greater
- Ignition OFF.
- Test for less than 2 ohms in the ground circuit end to end.
- If 2 ohms or greater, repair the open/high resistance in the circuit.
- If less than 2 ohms, repair the open/high resistance in the ground
connection.
- If less than 10 ohms
- Ignition ON.
- Verify a test lamp illuminates between the B+ circuit terminal listed
below and ground:
- S79P Window Switch-Passenger - B+ circuit terminal 4
- S79LR Window Switch-Left Rear - B+ circuit terminal 8
- S79RR Window Switch-Right Rear - B+ circuit terminal 8
- If the test lamp does not illuminate and the circuit fuse is good
- Ignition OFF.
- Test for less than 2 ohms in the B+ circuit end to end.
- If 2 ohms or greater, repair the open/high resistance in the circuit.
- If less than 2 ohms, verify the fuse is not open and there is voltage at
the fuse.
- If the test lamp does not illuminate and the circuit fuse is open
- Ignition OFF.
- Test for infinite resistance between the B+ circuit and ground.
- If less than infinite resistance, repair the short to ground on the
circuit.
- If infinite resistance, replace the S79 Window Switch.
- If the test lamp illuminates
- Ignition OFF, connect the harness connector at the S79 Window Switch and
disconnect the harness
connector at the M74 Window Motor.
- Test for less than 5 ohms between the control circuit terminal 1 and
ground.
If 5 ohms or greater
- Ignition OFF, disconnect the harness connector at the S79 Window Switch.
- Test for less than 2 ohms in the control circuit end to end.
- If 2 ohms or greater, repair the open/high resistance in the circuit.
- If less than 2 ohms, replace the S79 Window Switch.
- If less than 5 ohms
- Test for less than 5 ohms between the control circuit terminal 2 and
ground.
- Ignition OFF, disconnect the harness connector at the S79 Window Switch.
- Test for less than 2 ohms in the control circuit end to end.
- If 2 ohms or greater, repair the open/high resistance in the circuit.
- If less than 2 ohms, replace the S79 Window Switch.
- If less than 5 ohms
- Connect a test lamp between control circuit terminal 1 and control
circuit terminal 2, ignition ON.
- Verify the test lamp turns ON when commanding the UP and DOWN states
with the S79 Window
Switch.
- If the test lamp remains OFF during either of the commands
- Ignition OFF, remove the test lamp, disconnect the harness connector at
the S79 Window Switch.
- Test for infinite resistance between each control circuit and ground.
- If less than infinite resistance, repair the short to ground on the
circuit.
- If infinite resistance, replace the S79 Window Switch.
- If the test lamp turns ON during each of the commands
- Test or replace the M74 Window Motor.
Component Testing
Passenger/Rear Window Motor
- Ignition OFF, disconnect the harness connector at the appropriate
passenger or rear M74 Window Motor.
- Install a 25 A fused jumper wire between one of the control terminals
and 12 V. Momentarily install a
jumper wire between the other control terminal and ground. Reverse the
jumper wires at least two times,
the M74 Window Motor should perform the UP and DOWN functions.
- If the function does not perform the UP and DOWN functions
Replace the passenger or rear M74 Window Motor.
- If the function performs the UP and DOWN functions
- All OK
Repair Instructions
Perform the Diagnostic Repair Verification after completing the repair.
- Rear Side Door Window Switch Replacement
- Front Side Door Window Regulator Motor Replacement
- Rear Side Door Window Regulator Motor Replacement
- Front Side Door Window Switch Replacement (Driver Side, Encore),
Front Side Door Window
Switch Replacement (Passenger Side, Encore), Front Side Door Window Switch
Replacement
(Driver Side, Trax), Front Side Door Window Switch Replacement (Passenger
Side, Trax)
READ NEXT:
Diagnostic Instructions
Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
Diag
Diagnostic Instructions
Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
Diag
Diagnostic Instructions
Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
Diag
SEE MORE:
Removal Procedure
Remove the transfer case. Refer to Transfer Case Replacement.
Fig. 24: Transfer Case-To-Transfer Case Bracket Seal
Remove and DISCARD the transfer case adapter seal from the transmission
adapter.
Fig. 25: Transmission Adapter Bolts
Remove and DISCARD the five transmis
Removal Procedure
Disable the SIR system. Refer to SIR Disabling and Enabling .
Disconnect the negative battery cable. Refer to Battery Negative Cable
Disconnection and
Connection
NOTE: Sectioning of the front wheelhouse assembly is not
recommended. The
front wheelhouse service panel is serv