Chevrolet Trax: Onstar button led malfunction

Diagnostic Instructions

• Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
• Review Strategy Based Diagnosis for an overview of the diagnostic approach.
• Diagnostic Procedure Instructions provides an overview of each diagnostic category.

DTC Descriptors

DTC B2476 04

Cellular Phone Select Service Switch Open

DTC B2476 59

Cellular Phone Select Service Switch Protection Time-out

Cellular Phone Select Service Switch Protection Time-out

Cellular Phone Select Service Switch Range/Performance

Diagnostic Fault Information

Circuit Description

The OnStar status LEDs are located in the inside rearview mirror telematic button assembly. The green LED is illuminated when the system is ON and operating normally. When the green LED is green and flashing, it is an indication that a call is in progress. When the red LED is illuminated, a system malfunction is present. In the event there is a system malfunction and the OnStar system is still able to make a call, the LED will flash red during the call. The OnStar LEDs are controlled by the telematics communication interface control module via the keypad green LED control circuit and the keypad red LED control circuit.

Conditions for Running the DTC

• Ignition ON.
• Battery voltage must be between 9-16 V.

Conditions for Setting the DTC

B2476 04

The telematics communication interface control module detects a short to voltage or an open/high resistance on the keypad 10 V reference circuit.

B2482 and B2476 59

The telematics communication interface control module detects a valid signal on the keypad signal circuit for longer than 15 s. If one of the OnStar buttons is held or stuck for 15 s or greater, the telematics communication interface control module will set this DTC.

Action Taken When the DTC Sets

• The OnStar status LED turns red.
• No calls can be placed.
• The telematics communication interface control module will ignore all inputs from the OnStar button assembly.

Conditions for Clearing the DTC

• The condition responsible for setting the DTC no longer exists.
• A history DTC will clear once 50 consecutive malfunction-free ignition cycles have occurred.

Reference Information

Schematic Reference

OnStar/Telematics Schematics (Encore), OnStar/Telematics Schematics (Trax)

Connector End View Reference

WIRING SYSTEMS AND POWER MANAGEMENT - COMPONENT CONNECTOR END VIEWS - INDEX - ENCORE WIRING SYSTEMS AND POWER MANAGEMENT - COMPONENT CONNECTOR END VIEWS - INDEX - TRAX

Description and Operation

OnStar Description and Operation

Electrical Information Reference

• Circuit Testing
• Connector Repairs
• Testing for Intermittent Conditions and Poor Connections
• Wiring Repairs

Scan Tool Reference

Control Module References for scan tool information

Circuit/System Verification

NOTE: If the green LED is off with the ignition ON and the LED does not function when commanded with the scan tool, contact the OnStar Center to confirm the vehicle has a current subscription.

1. Ignition ON.
2. Verify no DTC are set.

• If any DTC are set

Refer to Diagnostic Trouble Code (DTC) List - Vehicle

• If no DTC are set

3. Verify that the green LED turns ON and OFF when commanding the Green Indicator ON and OFF with a scan tool.

• If the green LED does not turn ON and OFF

Refer to Circuit/System Testing - Green LED Test

• If the green LED turns ON and OFF

4. Verify that the red LED turns ON and OFF when commanding the Red Indicator ON and OFF with a scan tool.

• If the red LED does not turn ON and OFF

Refer to Circuit/System Testing - Red LED Test

• If the red LED turns ON and OFF

5. All OK.

Circuit/System Testing

Green LED Test

1. Ignition OFF, and all vehicle systems OFF, disconnect the harness connector at the A10 Inside Rearview Mirror. It may take up to 2 min for all vehicle systems to power down. Doors closed, courtesy lamps OFF.
2. Test for less than 10 ohms between the ground circuit terminal 5 and ground.

If 10 ohms or greater

1. Ignition OFF.
2. Test for less than 2 ohms in the ground circuit end to end.

• If 2 ohms or greater, repair the open/high resistance in the circuit.
• If less than 2 ohms, repair the open/high resistance in the ground connection.

If less than 10 ohms

3. Ignition ON.
4. Test for less than 1 V between the control circuit terminal 6 and ground while commanding the Green Indicator OFF with a scan tool.

If 1 V or greater

1. Ignition OFF, disconnect the X1 harness connector at the K73 Telematics Communication Interface Control Module, ignition ON.
2. Test for less than 1 V between the control circuit terminal 6 and ground.

• If 1 V or greater, repair the short to voltage on the circuit.
• If less than 1 V, replace the K73 Telematics Communication Interface Control Module.

If less than 1 V

5. Test for greater than 8 V between the control circuit terminal 6 and ground while commanding the Green Indicator ON with a scan tool.

If 8 V or less

1. Ignition OFF, disconnect the X1 harness connector at the K73 Telematics Communication Interface Control Module.
2. Test for infinite resistance between the control circuit terminal 6 and ground.

• If less than infinite resistance, repair the short to ground on the circuit.
• If infinite resistance

3. Test for less than 2 ohms in the control circuit end to end.

• If 2 ohms or greater, repair the open/high resistance in the circuit.
• If less than 2 ohms, replace the K73 Telematics Communication Interface Control Module.

If greater than 8 V

6. Test or replace the A10 Inside Rearview Mirror.

Red LED Test

1. Ignition OFF, and all vehicle systems OFF, disconnect the harness connector at the A10 Inside Rearview Mirror. It may take up to 2 min for all vehicle systems to power down. Doors closed, courtesy lamps OFF.
2. Test for less than 10 ohms between the ground circuit terminal 5 and ground.

If 10 ohms or greater

1. Ignition OFF.
2. Test for less than 2 ohms in the ground circuit end to end.

• If 2 ohms or greater, repair the open/high resistance in the circuit.
• If less than 2 ohms, repair the open/high resistance in the ground connection.

If less than 10 ohms

3. Ignition ON.
4. Test for less than 1 V between the control circuit terminal 7 and ground while commanding the Red Indicator OFF with a scan tool.

If 1 V or greater

1. Ignition OFF, disconnect the X1 harness connector at the K73 Telematics Communication Interface Control Module, ignition ON.
2. Test for less than 1 V between the control circuit terminal 7 and ground.

• If 1 V or greater, repair the short to voltage on the circuit.
• If less than 1 V, replace the K73 Telematics Communication Interface Control Module.

If less than 1 V

5. Test for greater than 8 V between the control circuit terminal 7 and ground while commanding the Red Indicator ON with a scan tool.

If 8 V or less

1. Ignition OFF, disconnect the X1 harness connector at the K73 Telematics Communication Interface Control Module.
2. Test for infinite resistance between the control circuit terminal 7 and ground.

• If less than infinite resistance, repair the short to ground on the circuit.
• If infinite resistance

3. Test for less than 2 ohms in the control circuit end to end.

• If 2 ohms or greater, repair the open/high resistance in the circuit.
• If less than 2 ohms, replace the K73 Telematics Communication Interface Control Module.

If greater than 8 V

6. Test or replace the A10 Inside Rearview Mirror.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the repair.

• Inside Rearview Mirror Replacement
• Control Module References for telematics communication interface control module replacement, programming and setup.

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