Chevrolet Trax: DTC B3984: Device 1 environment identifier not programmable

Diagnostic Instructions

• Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
• Review Strategy Based Diagnosis for an overview of the diagnostic approach.
• Diagnostic Procedure Instructions provides an overview of each diagnostic category.

DTC Descriptor

DTC B3984

Device 1 Environment Identifier Not Programmable

For symptom byte information, refer to Symptom Byte List .

Circuit/System Description

When certain modules are programmed and configured during installation, the module learns a specific environment identifier which is unique to the vehicle. The environment identifier is used to prevent the swapping modules between vehicles. The body control module (BCM) is the keeper of the environment identifier. The instrument cluster, electronic brake control module, HVAC control module, inflatable restraint sensing and diagnostic module, engine control module (ECM), and steering column lock module (if equipped) each learn the environment identifier during their configuration process. During vehicle operation, the BCM sends the immobilizer identifier as a challenge and each module responds to the challenge by sending the environment identifier back to the BCM. If the BCM sends an incorrect immobilizer identifier or a specific number of incorrect environment identifiers are received, vehicle starting is disabled.

Conditions for Running the DTC

Ignition is in the ACCESSORY or RUN position.

Conditions for Setting the DTC

An incorrect environment identifier is programmed or no environment identifier is programmed.

Action Taken When the DTC Sets

• The security indicator in the instrument cluster will illuminate.
• Vehicle starting will be disabled.

Conditions for Clearing the DTC

A current DTC will be cleared when the module learns a correct environment identifier.

Reference Information

Schematic Reference

Immobilizer Schematics (Encore), Immobilizer Schematics (Trax)

Connector End View Reference

WIRING SYSTEMS AND POWER MANAGEMENT - COMPONENT CONNECTOR END VIEWS - INDEX - ENCORE WIRING SYSTEMS AND POWER MANAGEMENT - COMPONENT CONNECTOR END VIEWS - INDEX - TRAX

Description and Operation

Immobilizer Description and Operation

Electrical Information Reference

• Circuit Testing
• Connector Repairs
• Testing for Intermittent Conditions and Poor Connections
• Wiring Repairs

Scan Tool Reference

Control Module References for scan tool information

Circuit/System Verification

1. Perform the Programming and Setup procedure for the control module that set DTC B3984.
2. Verify DTC B3984 does not set after programming

• If the DTC sets after programming

Replace the control module that set the DTC.

• If the DTC does not set after programming

3. All OK.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the repair.

Control Module References for instrument cluster, electronic brake control module, HVAC control module, inflatable restraint sensing and diagnostic module, engine control module, and steering column lock module replacement, programming, and setup.

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