Chevrolet Trax Owners & Service Manuals

Chevrolet Trax: DTC B3622: Steering wheel controls signal circuit high voltage

Diagnostic Instructions

  • Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
  • Review Strategy Based Diagnosis for an overview of the diagnostic approach.
  • Diagnostic Procedure Instructions provides an overview of each diagnostic category.

DTC Descriptor

DTC B3622 07

Steering Wheel Controls Signal Circuit High Voltage

Diagnostic Fault Information

Diagnostic Fault Information

Diagnostic Fault Information

Circuit/System Description

The body control module (BCM) monitors the steering wheel control signal circuit voltage. If the voltage level is too high, damage may result in the system. When a high voltage condition is detected, the BCM will ignore the switch command.

Conditions for Running the DTC

  • Battery voltage is between 9-16 V.
  • The ignition is ON.

Conditions for Setting the DTC

The BCM detects a short to voltage in the steering wheel control switch signal circuit.

Action Taken When the DTC Sets

The BCM will ignore switch inputs.

Conditions for Clearing the DTC

  • The condition responsible for setting the DTC no longer exists.
  • A history DTC will clear once 100 consecutive malfunction free ignition cycles have occurred.

Reference Information

Schematic Reference

Steering Wheel Secondary/Configurable Control Schematics (Encore), Steering Wheel Secondary/Configurable Control Schematics (Trax)

Connector End View Reference

WIRING SYSTEMS AND POWER MANAGEMENT - COMPONENT CONNECTOR END VIEWS - INDEX - ENCORE WIRING SYSTEMS AND POWER MANAGEMENT - COMPONENT CONNECTOR END VIEWS - INDEX - TRAX

Description and Operation

Steering Wheel Controls Description and Operation

Electrical Information Reference

  • Circuit Testing
  • Connector Repairs
  • Testing for Intermittent Conditions and Poor Connections
  • Wiring Repairs

Scan Tool Reference

Control Module References for scan tool information

Circuit/System Testing

  1. Ignition OFF, disconnect the S70R Steering Wheel Controls Switch - Right.
  2. Ignition ON, test for greater than 11 V between the voltage reference circuit terminal 1 and ground.
  • If less than the specified value, test the voltage reference circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the K9 Body Control Module.
  1. Test for greater than 11 V between the voltage reference circuit terminal 1 and the signal circuit terminal 2.
  • If less than the specified value, test the signal circuit for a short to voltage or an open/high resistance. If the circuit tests normal, replace the K9 Body Control Module.
  1. Ignition OFF, disconnect the X3 harness connector at the K9 Body Control Module.
  2. Test for infinite resistance between the signal circuit terminal 2 at the S70R Steering Wheel Controls Switch - Right and ground.
  • If less than the specified value, test the signal circuit for a short to ground.
  1. If all circuits test normal, test or replace the S70R Steering Wheel Controls Switch - Right.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for BCM replacement, setup, and programming

SYMPTOMS - SECONDARY AND CONFIGURABLE CUSTOMER CONTROLS

NOTE: The following steps must be completed before using the symptom tables.

  1. Perform the Diagnostic System Check - Vehicle before using the symptom tables in order to verify that all of the following are true:
  • There are no DTCs set.
  • The control modules can communicate via the serial data link.
  1. Review the system description and operation in order to familiarize yourself with the system functions.

    Refer to Steering Wheel Controls Description and Operation.

Visual/Physical Inspection

  • Inspect for aftermarket devices which could affect the operation of the steering wheel controls. Refer to Checking Aftermarket Accessories .
  • Inspect the easily accessible or visible system components, for obvious damage or conditions, which could cause the symptom.

Intermittent

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections .

Symptom List

Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom: Refer to Steering Wheel Controls Malfunction in order to diagnose the symptom.

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