Chevrolet Trax: Bluetooth malfunction (radio - with UH7)
Diagnostic Instructions
- Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
- Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
- Diagnostic Procedure Instructions provide an overview of each diagnostic
category.
Circuit/System Description
Bluetooth wireless technology is a short-range communications technology
intended to replace the cables
connecting portable and/or fixed devices while maintaining high levels of
security. The operating range of the
signal is approximately 30 feet.
The available features and functions are determined by the type of device and
the software within the devices
being used. For a feature or function to operate, it must be supported in both
devices.
The Bluetooth hardware is internal to the radio. The radio supports streaming
of data (music, voice,
information) from cellular phones and other mobile devices that support those
features. The radio may also be
capable of interfacing with cellular phones for hands-free features.
Refer to the vehicle owners manual, supplements, and the device manufacturers
information for information on
devices, control, operation, and pairing instructions.
Diagnostic Aids
- Verify the mobile device is properly configured for the feature being
used. Refer to the device
manufacturers information.
- Verify the function/feature that is being used is supported by the
mobile device.
- The device must be paired to the radio to use the available Bluetooth
feature(s). The pairing process
must only be performed once for each device, unless that device's
information is deleted.
- The system can store pairing information for multiple devices, but can
only be actively connected to one
at any given time.
Reference Information
Schematic Reference
Radio/Navigation System Schematics (Encore), Radio/Navigation System
Schematics (Trax)
Connector End View Reference
WIRING SYSTEMS AND POWER MANAGEMENT - COMPONENT CONNECTOR END VIEWS -
INDEX - ENCORE WIRING SYSTEMS AND POWER MANAGEMENT - COMPONENT CONNECTOR END
VIEWS - INDEX - TRAX
Description and Operation
Radio/Audio System Description and Operation (with Monochrome Display),
Radio/Audio System
Description and Operation (with Color Display)
Electrical Information Reference
- Circuit Testing
- Connector Repairs
- Testing for Intermittent Conditions and Poor Connections
- Wiring Repairs
Scan Tool Reference
Control Module References for scan tool information
Circuit/System Verification
- Verify the radio calibrations are current.
- If the radio calibrations are not current
Reprogram the A11 Radio and re-evaluate the concern.
- If no update calibrations are available
NOTE: Verify the device being used for testing is capable of the
Bluetooth
feature(s) related to the customer concern.
- Ignition ON, infotainment system ON.
- Verify the infotainment system successfully pairs with a mobile device.
If the infotainment system does not successfully pair with a mobile device
- Attempt to pair another mobile device.
- If the infotainment system cannot pair with any mobile device, replace
the A11 Radio.
- If the infotainment system successfully pairs with the mobile device
- The malfunction is related to the mobile device.
If the infotainment system successfully pairs with the mobile device
- Verify the infotainment system performs the desired feature using the
mobile device.
If the feature does not function correctly
- Pair another mobile device.
- Verify the infotainment system performs the desired feature using the
mobile device
- If the infotainment system cannot perform the desired feature with any
mobile device,
replace the A11 Radio.
- If the infotainment system successfully performs the desired feature.
- The malfunction is related to the mobile device.
If the feature functions correctly
- All OK. Refer to Diagnostic Aids.
Repair Instructions
Perform the Diagnostic Repair Verification after completing the repair.
Control Module References for radio replacement, programming, and setup.
READ NEXT:
Diagnostic Instructions
Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
Diag
Diagnostic Instructions
Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
Diag
Diagnostic Instructions
Perform the Diagnostic System Check - Vehicle prior to using this
diagnostic procedure.
Review Strategy Based Diagnosis for an overview of the diagnostic
approach.
Diag
SEE MORE:
NOTE: The following steps must be completed before using the
symptom tables.
Perform Diagnostic System Check - Vehicle in order to verify that all of
the following are true:
There are no DTCs set.
The control modules can communicate via the serial data link.
Review the system operation i
To adjust the steering wheel:
Pull the lever down.
Move the steering wheel up,
down, forward, and backward.
Pull the lever up to lock the
steering wheel in place.
Do not adjust the steering wheel
while driving.
Steering Wheel Controls
Some audio steering wheel controls
could differ depend