Chevrolet Trax Owners & Service Manuals

Chevrolet Trax: OnStar Overview

OnStar Overview

Voice Command Button

Blue OnStar Button

Emergency Button

This vehicle may be equipped with a comprehensive, in-vehicle system that can connect to a live OnStar Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. OnStar services may require a paid subscription. OnStar requires the vehicle battery and electrical system, cellular service, and GPS satellite signals to be available and operating. OnStar acts as a link to existing public emergency service providers. OnStar may collect information about you and your vehicle, including location information. See OnStar's Terms and Conditions and Privacy Statement for more details including system limitations

The OnStar system status light is next to the OnStar buttons. If the status light is:

  • Solid Green: System is on.
  • Flashing Green: On a call.
  • Red: Indicates a problem.
  • Off: System is off. Press the blue OnStar button twice to speak with an OnStar Advisor.

Press or call 1-888-4-ONSTAR (1-888-466-7827) to speak to an Advisor.

Press to:

  • Make a call, end a call, or answer an incoming call.
  • Give OnStar Hands-Free Calling voice commands.
  • Give OnStar Turn-by-Turn Navigation voice commands.

    Requires a specific OnStar subscription plan.

  • Obtain the WiFi network name, or Service Set Identifier or SSID, and passphrase (if equipped).

Press to connect to a live Advisor to:

  • Verify account information or update contact information.
  • Get driving directions. Requires a specific OnStar subscription plan.
  • Receive On-Demand Diagnostics for a check of the vehicle's key operating systems.
  • Receive Roadside Assistance.
  • Manage WiFi Settings (if equipped).

Press   to get a priority connection to an OnStar Emergency Advisor available 24/7 to:

  • Get help for an emergency.
  • Be a Good Samaritan or respond to an AMBER Alert.
  • Get assistance in severe weather or other crisis and evacuation routes.

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